Be.iokky Cosmetics (be.iokky.com) Terms & Condition
Users Rights & Obligation about using this website
By using our website it means you are agreeing with our term & condition.
The Intellectual Property disclosure logo and other visual media created by be.iokky cosmetics is our property and is protected by copyright laws. Be.iokky is an online store based in United Kingdom selling healthy & beauty products.
We reserve the right to cancel orders or delete users account in case of any suspicious activity, or if the transaction does not respect our term & condition.
To subscribe in our store is free and you get more benefits when you sign up.
Any visitors can shop in our website with or without account.
No hidden fees .Any other taxes and VAT charged for international sales is due
the policy of the country where is delivered and we are not aware of it.
Basket keeps the products for 3 days, order history 3 months, inactive accounts 1 year.
For sanitary & hygiene reasons we cannot accept returns on makeup products
Return accepted only if: is defective, wrong item sent or doesn’t correspond with our description
Those products must be returned in the same condition as you have received
untested, sealed and still in the original packing. Contact us in advance. Read more about our policy of return
Discounts and gift
In case of return (from our fault)-if you have previously used a coupon or a discount those can not be used again,and you also need to return the gift.In case of exchange you need to return the products only ,you can keep the gift.
We are using standard class delivery 2-3 working days for U.K,5-8 working days for Europe and 6-10 working days rest of the world .We have restricted some countries due the unsatisfactory method of payment and unsecure transaction to avoid scam.We ship to all countries from Europe,to USA,Canada,Australia and U.K. If your country is not on the list it means we cant ship goods to that destination..
Please Note -Due the airmail policy nail polish & perfumes & spray can not be ship internationally (our location is in UK).Those are considered dangerous products with high risk of flammability. Orders will be cancelled unfortunately, apologises for the inconvenience.
Keep your order history, track your parcels.
Receive newsletter-offers, rewards, points
Earn £5.00 when you are referring us to a friend.
10% on shopping when you are register with iokky.com
From my account page you can manage all, including order history.
To delete your account you have to contact us.We need to make sure your account in good standing and there is any issue.
All your account activity and data will be deleted when you close the account and can not be recovered.
Taxes & Fees
According with Directive 2011/83/EU of the European Parliament regulation, there will be taxes and VAT to be collected at the entrance (customer control) when an item is shipped from UK to any European country. The taxes varies depends the rules of your country. We do not charged any taxes or fees in advance regarding with any purchases, but is your responsibility to pay import taxes if there is any.
Any payment trough our site is protected by customers protection program.
We accept direct bank transfer payment and paypal.
The order will not be ship until the payment is cleared out and the fund are in our bank account.
Money back guaranteed in case of item not received or return.
We do not have access at any sensitive details regarding with your bank detail.
How to make payment by direct bank transfer?
Go to Help Page for more information
How to pay by debit or credit card?
This type of payments can be made by using paypal.In order to make this payments you need to have a paypal accoun.Is free and easy to make.Paypal system is all over the world and is very secure
In event of any issue please dont hesitate to contact us trough our website use the green button whatsapp down on this page .Email: firstname.lastname@example.org